Changelog v1.18 - October 2, 2025

Summary

Added enhancements to the Supervisor Approval process for charts prior to submission, improvements to Patient Communication regarding alerts and payments, increased opportunities for interaction with AI assistants, highlighting self-pay patients for providers and billers, and finally, a new Task Observability page for monitoring background system activity.

Supervisor Confirmation

• Removed unnecessary confirmation modal for supervisors (#4215 (opens in a new tab))
• Supervisors are now immediately redirected back to the originating Discharged tab after confirming (#4181 (opens in a new tab))

Patient Registration

• Added credit card entry for telemedicine registration (#2043 (opens in a new tab))
• Added pharmacy screen to patient paperwork (#1525 (opens in a new tab))
• Updated wording for “Non-Guardian” consent workflow (#4041 (opens in a new tab))
• Fixed error caused by responsible party address validation (#2656 (opens in a new tab))

Intake Improvements

• Temperature and height vitals can be entered in imperial or metric (#3269 (opens in a new tab))
• Completing Intake while on Vitals warns if any are abnormal (#2774 (opens in a new tab))
• Added “Ear” option for temperature readings (#3838 (opens in a new tab))

Core EHR Functionality

• Preferred or chosen patient name now appears in the top bar (#3485 (opens in a new tab))
• Claim submission now clearly indicates self-pay visits (#3648 (opens in a new tab))
• Patient allergies are now shown in the top navigation bar during examination (#2950 (opens in a new tab))
• Consent forms are consolidated into a single row in visit details (#4096 (opens in a new tab))
• Progress Notes automatically refresh to show updated surgery lists (#4278 (opens in a new tab))
• Updated discharge summary language from “Treating Physician” to “Treating Provider” (#4054 (opens in a new tab))
• Discharge papers now include in-house medications (#3708 (opens in a new tab))
• Vaccination responses now appear correctly in Progress Notes (#4053 (opens in a new tab))
• Screening vaccination notes are now visible on the Visit Note PDF (#4169 (opens in a new tab))
• Restored functionality for allergy and medication searches (#3184 (opens in a new tab))
• Fixed issue where medication alerts did not clear after items were removed (#3144 (opens in a new tab))

Telemedicine

• Providers are notified by SMS when patients are waiting (#3554 (opens in a new tab))
• Appointment confirmation texts are sent for pre-booked visits (#4126 (opens in a new tab))

AI Chatbot

• AI chat summaries now display on Progress Notes for in-person visits (#4107 (opens in a new tab))
• Added ambient scribe support on mobile devices (#3968 (opens in a new tab))

Lab Orders

• Lab order details now include the ordering office (#3856 (opens in a new tab))
• Fixed issue preventing lab submissions for providers with middle names (#3854 (opens in a new tab))
• Lab orders and PDFs now support secondary insurance and subscriber details (#3916 (opens in a new tab), #4140 (opens in a new tab))
• Empty “Unsolicited Labs” tables are no longer shown in patient records (#4118 (opens in a new tab))
• Fixed error when opening certain external lab results (#4117 (opens in a new tab))
• External PSC lab tests now update status when results are received (#4110 (opens in a new tab))
• Bundle lab orders are now displayed in separate tables for clarity (#4209 (opens in a new tab))

Medications & Prescriptions

• Medication dose information now displays correctly (#3817 (opens in a new tab))
• eRx prescriptions now record “Prescription” as the source (#3948 (opens in a new tab))
• eRx can now be opened in full-screen mode (#3207 (opens in a new tab))
• Fixed eRx errors caused by invalid phone numbers (#4179 (opens in a new tab))

Templates & Documentation

• Prevented applying templates to signed or locked Progress Notes (#4038 (opens in a new tab))
• Templates now append HPI text instead of overwriting it (#4158 (opens in a new tab))

Tracking Board

• Cancelled tab now displays a count, consistent with other tabs (#2703 (opens in a new tab))
• Fixed issue where visits were not loading on the board (#4093 (opens in a new tab))
• Added a read-only provider column (#4105 (opens in a new tab))
• Updated the order of the Discharged tab (#3250 (opens in a new tab))

Billing & Payments

• Copay receipts can now be emailed directly to patients (#3906 (opens in a new tab))
• Added support for recording payments via external credit card readers (#3728 (opens in a new tab))
• Insurance Eligibility check results during registration no longer present to patients (#3884 (opens in a new tab))

ICD-10 Search

• Improved support for codes with 7th character modifiers (#4166 (opens in a new tab))
• Radiology orders now use improved ICD-10 code validation (#3992 (opens in a new tab))

Performance & Reliability

• Sped up reviewing and signing notes (#3921 (opens in a new tab))
• Reduced duplicate bookings for the same time slot (#3392 (opens in a new tab))

Alerts & Messaging

• Chat now alerts users when messaging is not set up (#2678 (opens in a new tab))

System & Admin Tools

• Improved customization options for practice logos (#3853 (opens in a new tab))
• Added quick access to /data analytics page from the Admin section (#3882 (opens in a new tab))
• Introduced Task Observability Page for monitoring system activity (#4161 (opens in a new tab))