Scheduling

Ottehr comes with a scheduling system that can be used as-is and is managed by staff from the staff website.

Terminology

Ottehr schedules have a few different components:

  • Schedule type: Schedules by location, by provider, or by group
  • Slug: A unique identifier for a location, provider, or group
  • Visit service: Telemedicine or in-person options
  • Visit type: Prebook or now options

To learn more about the different types of schedules, check out the Customizing Schedules page.

Patient Portal and Intake

Patient portal scheduling with a URL demonstrating a location visit. The URL path starts with /location.

The URL structure is:

https://<my-domain>/<schedule-type>/<slug>/<visit-service>/<visit-type>

For example, the URL https://ottehr.myclinic.md/location/washington-dc/in-person/prebook will create appointments for location washington-dc, for an in-person pre-book visit.

For example, the URL https://ottehr.myclinic.md/provider/john-smith/telemedicine/now will create appointments for provider john-smith, for a telemedicine visit that starts after the appointment is created. Once a user schedules a visit, they will go into a virtual waiting room.

EHR/EMR and Schedule Management

Ottehr schedule management is built into the scheduling component of the EHR application and can be managed by staff. Each aspect of the schedule based on location, provider, or group can be set up.

EHR schedule management component for locations. Staff can list locations and create a new one.

Users can customize the schedule including the number of slots available each day of the week and hours for each day. Users can also edit the slug identifier.

EHR schedule editing for a provider. Users can set the working hours for the day of the week and the number of slots for each hour.
WelcomeCustomizing Schedules